Yes, we are a high-end mobile grooming service, redefining pet care in the Bay Area, California. Yes, we adore all dogs. And yes, our vans are super cool. But beyond that, who are the people behind Barks in the Bay, and what values drive us?
Behind the scenes, the heart and soul of this business is our cherished Staffordshire Terrier, Dji-Oh. In 2024, we had to say goodbye to Dji-Oh after 14 incredible years together. It was a privilege to share our lives with her; while we taught her a few tricks, the life lessons she gave us in return were beyond measure. Though we were her whole world, we feel the bond we shared enriched our lives in ways she could never fully grasp. I’m sure many of you can relate.
Dji-Oh’s lessons continue to inspire and shape who we are, both as a family and as a business. Here are some of the “tricks” she taught us, which now define some of the core values of our local company:
It means building relationships that are win-win, long-lasting, and meaningful. These connections are grounded in mutual respect and trust, to human customers, furry customers, partners and employees, creating a strong foundation for everything we do.
It’s waking up each day to groom dogs, knowing we have the privilege to change lives for the better—both human and canine. It’s about delivering more than just a service: we’re creating memories that strengthen the bond between you and your best pal.
It drives everything we do. From our processes to the quality of the products we use, from our branding to the transformations we deliver for the dogs, we are committed to achieving the highest standards and delivering outstanding results every time.
We all want our furry customers to look their best, but safety always comes first. If a dog shows aggressive or extreme stress behavior, we prioritize their well-being and the groomer’s safety over appearance. This also applies to customer requests that could compromise a pet’s health or safety.
We believe it takes a kind heart to truly connect with a dog. Our team members must embody our values, treating every person and animal with care, respect, and affection. This value is at the core of who we are.
As stewards of planet Earth, we understand that every action has a consequence. While we use 100% electric systems to reduce our environmental footprint, we also offset CO2 emissions through reforestation programs and support local kennels that care for stray dogs until they find loving homes. Every dog we groom supports these meaningful efforts.
